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graphic - Customer Comments

Feedback from Satisfied Customers

Hi there

Just a quick email to thank you all very much for a wonderful 4 night stay at the hotel. I can honestly say that the food there is the best I have ever eaten and I have promised my mum that we will make the 240 mile return journey one evening just to have dinner there again. Hopefully, Neil, myself, and Willow (the dog) will stay with you again in the not too distant future, and I have written a review for each of the suggestions below with glowing references to the food, service and rooms - well, the hospitality in general!!!

Thank you once again, and see you soon,

Justine, Neil and Willow Kennedy - Monday 10th to Friday 14th August 2009
P.S., Tell Daniel not to foreget my suggestion !!!

Dear Mr & Mrs Naudi

Just a short note to say how much we enjoyed our stay in The Royal Sportsman over our anniversary day,
It is nearly 20 years since we last stayed at the hotel. Then, we stayed in one of the Garden rooms - well named as one of the climbing plants outside was growing up inside the bedroom. Additionally, our bed was one of the three legged variety, the fourth being a pile of books. It was a shame as we had stayed there twice before in the 1980's and had enjoyed ourselves.

The transformation between 1990 and now is incredible. The room was lovely and comfy, the food was superlative and we would be grateful if you would thank Kija and Daniel on our behalf for their great, friendly service in the restaurant.

We have responded to the review sites you mentioned, and will have no hesitation in recommending the hotel to friends and relations alike.

Once again, many thanks for a super holiday.

David & Elaine Ingleby - August 2009

"Warmth of welcome, lovely card for our wedding anniversary, quality of food and service and cleanliness of hotel" -Mr & Mrs Aldridge -Preston-2nd May 2009

"How you accommodate a dog just as well as customers. Every member of staff were all very friendly and welcoming"-Sally Stray-Cambridgeshire 2nd May 2009

"Excellent restaurant service and quality, quantity and variety of food. Viorica is a real treasure; comfort in room and under cover parking"-Mr & Mrs Pope-30th April 2009

"Quality of food cooking, presentation and service-personalised service and friendliness of staff. Good bathroom, large room, deep bath, lots of hot water and easy to use handrail in the right place!"-26th April 2009

"Cleanliness, pleasant staff, quality of food and my dog was made to feel welcome, not just tolerated" Richard & Elizabeth Gadsby Yorkshire 18th April 2009

"Staff are so smiley; the food, the ambiance are so good; lovely clean rooms Mr & Mrs Mccash-Holmes Chapel 16th April 2009

"Excellent welcome at reception on our arrival " 18th April 2009

"Particularly the friendly welcome of all staff" Mr & Mrs Smith-Manchester 13th April 2009

"Outstanding food, fresh milk in bedroom, very quiet and charming staff. Mr & Mrs Robinson-Chester 12th April 2009.

"Overall, a lovely place-excellent restaurant staff"-Mr & Mrs Dulson 5th April 2009

" Firstly the room was extremely comfortable, large and clean. Secondly the food was to gourmet standard. Lastly, the were all very helpful and nice"-Mr & Mrs Thomas. 15th March 2009

"Excellent stay and helpful staff. The new decor and furnishings have really brought the Sportsmsn into the 21st Century without spoiling its character". Carole;e Fisher, France 13th March 2009.

"Liked everything! Beautiful room, comfy bed, delicious food and excellent service" Ms L Fitzgerald-Northants 2nd March 2009

"Everything I liked! The accommodation, the food, the friendliness of staff and locals in the bar and of course the lovely cosy real fires.Mr & Mrs Yeates-Warrington 15th February 2009

Facities excellent for holidaying with a dog. Lovely attractive room with lots of nice touches. Friendly helpful staff with excellent food especially the home made jams at breakfast Mr & Mrs Bland-Shropshire - December 2008

Thank you for a great stay here in North wales. We both had a lovely Christmas and felt really welcome at your hotel. Thank you so much. Lucy & Daniel Quigley-Brighouse December 2008

Warmthy of Welcome from booking to arrival at reception. We were pleased also with the attentiveness, service and food Mr & Mrs Knight-Birmingham - November 2008

We thouroughly enjoyed our stay particularly the friendly staff and pleasant atmosphere. The food was excellent. Ms S price Wolverhampton - November 2008

The clealiness of the hotel was fantastic and staff were really friendly and helpful and the outdoor areas with its flowers were beautiful. As a vegetarian, the home made sausages were fantastic-nice to take the time and care to make them. We all thouroughly enjoyed our stay especially the birthday girl who loved every minute of her trip and she is hard to please!! Donna Gree-Warwickshire May 2008

I stayed at the hotel from Sunday to Tuesday however I forgot to completethe feedback form in the room, therefore I thought I would just drop you an email. I would like to say that the cleanliness of the hotel was fantastic and the staff were all really friendly and helpful, particularly one woman who was behind the bar and then serving breakfast then back behind the bar.

I would also like to compliment you on the outdoor areas, we were in the Garden area and it was spotless and the flowers beautiful, please tell your groundskeeper he is doing a fantastic job.

Also I am vegetarian and the homemade sausages were fantastic, its nice that you take the time and care to make them instead of just buying the onesusually available which are not always that nice. Just one commentregarding food is that Parmesan cheese is not usually veggie so you may wish to consider offering the veggie dishes without those for veggies or with formeat eaters wanting a change.

We all thoroughly enjoyed our stay, especially the birthday girl who loved every minute of her trip and she is very hard to please!! Thank you all. Donna Green-West Midlands May 2008

 


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