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General Booking Terms & Conditions Of Business

Prices include VAT at 17.5%. Rate increases will be added to the bill

Prices exclude all drinks unless otherwise stated

Breakfast is complementary for guests staying at the hotel.

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Baby and children rates are based on sharing a room with at least two full paying adults

Special requests are at the discretion of the management

Guests with disabilities are welcome at all times. Please discuss with Reservations first about specific needs before booking

Dogs are particularly welcomed at all times in the Garden rooms only

Deposits, Cancellations and Non Show
We would respectfully remind guests that a booking constitutes a contract

Check in only from 3.00pm until 10.00pm daily-9.00pm on Sundays. Failure to check in by these times will be treated as a non-show or cancellation, unless agreed beforehand and confirmed in writing by the hotel.

A deposit of £30.00 will be charged for every room booked

We regret that if a room booking is cancelled within 7 days prior to 3.00pm on the day of arrival, the full amount will be charged less the cost of any meals not taken. However, if the room is subsequently re-let on behalf of the guest, then only the deposit will be forfeited.

If a room booking is cancelled within 8 days prior to 3.00pm on the day of arrival, the deposit will be held for a period of 6 months to use against a further booking within this time period.

Room deposits are non-refundable and non-transferable to another customer

Customers will be fully charged for early departure from rooms booked less any cost of meals not taken.

For any group bookings for 2 rooms or more, the person/company organising the booking will be solely responsible for all aspects of the reservation and compliance with our terms and conditions of business. In the event of any cancellations or rooms unable to be re-let, this person/company will be responsible for any charges incurred.

Any cancellation must be confirmed in writing, received and acknowledged by the hotel to be valid

Smoking Policy

This is a non-smoking hotel. Customers who ignore this will be charged for all costs in removing any tobacco smells from any item in a room including lost room charges if in a bedroom.

Damage or Losses
Costs of any loss (including the loss of any hotel keys) from and or damage to any item in the hotel will be payable by the occupant or person/company responsible for the room booking/payment
Public Holiday Periods
A minimum 3 night stay from Friday to Monday is applicable for all bookings over Easter, May and August Bank Holiday weekends. Customers will be charged for the remainder of their booking if they depart earlier.
Breaks and Super Savers
Breaks and Super Savers are subject to room availability and cannot be used in conjunction with any other offer or promotion

The Christmas period is from 24th-27th December and New Year is from 31st December to 1st January inclusive

Prices correct at time of print but may be subject to alteration
Photo - Porthmadgo Harbour
Revised: October 11th 2007
 

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