General Booking Terms & Conditions Of Business

All bookings, irrespective of source, are subject to the following terms & conditions below:

Prices include VAT at the prevailing rate. Rate changes for confirmed bookings will be adjusted on departure

Prices exclude all drinks unless otherwise stated

Baby and children rates are based on sharing a room with at least two full paying adults

Special requests are at the discretion of the management

Guests with disabilities are welcome at all times. Please discuss with reservations first about specific needs before booking

Dogs are particularly welcomed at all times in the garden rooms only

Deposits, Cancellations and Non Show

We would respectfully remind guests that a booking constitutes a contract

Check in only from 3.00pm until 9.00pm daily. Failure to check in by these times will be treated as a non-show or cancellation, unless agreed beforehand and confirmed in writing by the hotel.

A deposit of £30.00 will be charged for every room booked

We regret that if a room booking is cancelled less than 7 days prior to 3.00pm on the day of arrival, the full amount will be charged less the cost of any meals not taken. However, if the room is subsequently re-let on behalf of the guest, then only the deposit will be forfeited.

If a room booking is cancelled more than 8 days prior to 3.00pm on the day of arrival, the deposit will be held for a period of 6 months to use against a further booking within this time period.

Room bookings and deposits are non-refundable and non-transferable to another customer

Customers will be fully charged for early departure from rooms booked less any cost of meals not taken.

For any group bookings for 2 rooms or more, the person/company organising the booking will be solely responsible for all aspects of the reservation and compliance with our terms and conditions of business. In the event of any cancellations or rooms unable to be re-let, this person/company will be responsible for any charges incurred.

Bookings Through Third Party Website & Promotional Agencies

All bookings made through Laterooms, Booking.com, Expedia, promotional websites and agaencies will incur a £2 card transaction fee.

Customers who cancel their bookings made through Laterooms, Booking.com & Expedia, it is your responsibility to confirm this with the agency, not the hotel. The agency will then notify the hotel in writing. Failure to do so may result in the full room charge being applied. All bookings are still subject to the hotel’s standard terms and conditions. Such bookings are also subject to conditions as set out below under Public Holiday periods.

Any cancellation must be confirmed in writing, received and acknowledged by the hotel to be valid.

Weekends

A minimum 2 night stay from Friday to Sunday is applicable for all bookings at weekends. Customers will be charged for the remainder of their booking if they depart earlier.

Public Holiday Periods

A minimum 2 night stay from Friday to Monday is applicable for all bookings over Easter, May and August Bank Holiday weekends. Rooms will be charged at full rate irrespective of booking source or type occupancy .Customers will be charged for the remainder of their booking if they depart earlier.

Smoking Policy

This is a non-smoking hotel. Customers who ignore this will be charged for all costs in removing any tobacco smells from any item in a room including lost room charges if in a bedroom.

Damage or Losses

Costs of any loss (including the loss of any hotel keys) from and or damage to any item in the hotel will be payable by the occupant or person/company responsible for the room booking/payment

Breaks and Super Savers

Breaks and Super Savers are subject to room availability and cannot be used in conjunction with any other offer or promotion

The Christmas period is from 24th-27th December and New Year is from 31st December to 1st January inclusive

Prices correct at time of publication but may be subject to change.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by the Royal Sportsman Hotel and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of the Royal Sportsman Hotel. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the Royal Sportsman takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Revised: April 2012